Voice over Internet Protocol (VoIP) is a technology that helps in the delivery of communication over the internet. This works by coding the voice signal from an ordinary phone into a digital signal, which is transmitted over the Internet and converted back into voice signal. Software under this technology allows the users to communicate anywhere in the world and gain access to features with that aren’t available with traditional phone systems. Using Internet telephony, you can call anyone, including the users of traditional landline or mobile phones.

Organisations using a cloud-hosted VoIP system do not need to install and maintain any special on-site hardware, only a broadband connection is required. Cloud easily allows adding new phone extensions whenever it is required through the online management portal. You can quickly add users, delete users, enable additional features––all without additional support or staff. It is simple and intuitive; users can manage their own features right from their computers. However, sometimes organisations opt for an on – premise system for compliance purposes.

VoIP has multiple benefits over the traditional phones, all for significantly lower costs making it the go-to option for small businesses. -Cost efficiency, one network to manage for both voice and data instead of two; no physical space needed – a cloud phone system does not require any equipment; -Employees have more ways to stay connected (whenever they are) and customers to reach them which greatly enables remote working; -Calls can be made and received from almost any device (desktop, tablet and mobile); -Control of your system, easy make moves, changes and update with new features; -VoIP enables scaling alongside with the growth of your business. -Advanced and latest phone features.

Yes, you can move location with your VoIP phone system, the technology is based on software and all you need is an Internet connection.

Yes, we have porting agreements with all Irish and UK Carriers and are able to port your numbers to our network. This process normally takes 1 day to complete and once ported you will have full control via our web management system of your numbers. To initiate a port request navigate to our online store and submit a 'Port Request'.

A VoIP gateway converts typical ISDN, basic rate, fractional or Primary Rate, on 1 side into VoIP SIP Signalling on the other. Using a VoIP gateway is a reliable cost effective method of implementing VoIP without changing the underlying hardware, such as a PBX telephone system. Gateways vary in the number of ports available but generally you attempt to match what you are replacing.

Our SIP trunking service is extremely efficient and takes up to 1 minute to probogate across our network any configuration implemented. We support IP authentication and Peer Registration. The latter is easier to setup on the client side more often than not avoiding firewall modifications such as port forwarding.

by being carrier neutral we have multiple interconnects to T1 carriers for outbound calling. We don't put all our eggs into 1 basket so while we place reliability and quality over cost, we endeavour to always connect your call.